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System Technician

Company Introduction
Nascote Industries, a member of the Magna family of companies, is a progressive manufacturer of quality, injection-molded exterior automotive parts located 50 miles east of St. Louis in Nashville, Illinois. Nascote began production in 1987 and continues to be a stable manufacturer in the area. Today, the company is able to produce over two million parts annually and supplies components for Ford, GM, Chrysler, Toyota, Nissan and BRP. These products are shipped to automotive assembly plants around the world. Our team approach to service our customers has helped establish a secure future. We continue to diversify our customer base while maintaining strong relationships with those whom we supply. We are proud of the quality and workmanship of every part we supply to our customers.
Job Introduction
The System Technician will report directly to the Information Technology Manager or his designee. Nascote offers a very competitive compensation package which includes quarterly and annual profit sharing.
Major Responsibilities
Acts as primary resource for maintenance of personal computers, printers, touch screens, etc. Responds to customer (user) calls concerning personal computers, touch screens, printers, etc. Sets up new personal computers. Performs preventative maintenance on personal computers. Distributes new personal computers to users, ensuring all appropriate software and logins are functional. Contacts vendors for support and resolution of issues. Maintains an acceptable attendance record and works overtime as required. Participates in resolution of computer system problems (hardware or software) as the need arises. Maintains a clean and safe work area. Participates in department meetings. Completes documentation of activities as required. Submits cost reduction and innovation ideas. Performs other tasks as assigned.
Knowledge and Education
Required: A.S. degree or technical degree with related experience Preferred: B.S. in Computer Science, Electrical Engineering, MIS or equivalent
Work Experience
Preferred: Two years applied experience related to essential functions. Required: Hardware experience encompassing networking; Ethernet and LAN, PCs, plotters and printers Software - Microsoft Windows Operating Systems, Lotus Notes, Microsoft Office, Autocad.
Skills and Competencies
Must have good problem solving skills. Must have good math skills. Must have excellent computer skills. Must work well with others. Must have good communication skills - both verbal and written. Must have the ability to manage multiple priorities and have a high tolerance for stressful situations. Must have strong understanding of business systems.
Work Environment
Office environment. May spend some time in manufacturing environment using normal PPE and safety precautions.
Additional Information
Nascote is a company of people dedicated to being the premier supplier of plastic systems and components, including design, development and verification. We will provide the highest quality products and service at the best value to our customers. We believe the people of Nascote and their focus on Customer Obsession, Safety, Quality and Continuous Improvement (utilizing lean manufacturing principles) are the keys to our long term success. We will achieve this through effective teamwork and by providing our people with appropriate training, proper resources and a safe work environment. Our business will be conducted in a fashion that guarantees respect for every individual from our employees and customers to our suppliers and shareholders by creating an atmosphere that builds trust and provides opportunity for achievement.


 

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